How do I initiate a return/exchange?

It is mandatory that you write to us on shop@thequirkbox.com with your Order No. and Full Name along with reason for Exchange within 7 days of having received your product. Once we have acknowledged your email, you will be required to ship your product back to us at:

Quirk Box, 303 Alpine Castle, Mid Town Boulevard. Sopan Baug, Pune 411001. Ph: 09823911195.

Upon receiving the product back in its original condition along with its tag intact, we shall the initiate your refund or exchange as per your request.

We would require a further 3-14 Business Days to process your exchange.

How do I initiate a return for damage?

It is mandatory that you write to us on shop@thequirkbox.com with your Order No. and Full Name along with reason for Exchange within 7 days of having received your product. Once we have acknowledged your email, you will be required to ship your product back to us at:

Quirk Box, 303 Alpine Castle, Mid Town Boulevard. Sopan Baug, Pune 411001. Ph: 09823911195.

Upon receiving the product back we shall the initiate your refund or exchange as per your request.

We would require a further 3-14 Business Days to process your exchange.

We do not provide exchange or refund for products purchased on/during SALE or any other Promotional Offers.

Return policy

We have a no questions asked policy for any returns or exchanges made in their original condition within Seven (7) days since you have received the order. In case of any returns that are approved, the purchase amount will be refunded to the customer within 14 Business days upon receipt of return package in it’s original condition, along with the tag intact. Only the Amount of your Product will be return. Transaction and Shipping Fees are Not Refundable.

The following mode of refund payments will be used:

1. For Online payment, the amount will be refunded online or via Cheque.

2. For Cash On Delivery payment, amount will be refunded only via Cheque.

Domestic Returns

In case of returns/ exchanges within India the shipment cost to us will be borne by the customer and the shipment cost to the customer is borne by us.

International Returns

In case of International Return/Exchange kindly ship the product out within 7 Business days of the receipt of the product and do share the tracking number and courier of the same with our customer care at shop@thequirkbox.com.

In circumstances of International shipments, the shipping charges/ customs to send the product back to us and further send the exchange to the customer internationally shall be paid for by the customer only.